Jul 10, 2018

All you need to know about a bug tracking tool

A Bug Tracking tool is a Software Tester's silent weapon to keep track of all issues reported in the past. It's very necessary to keep a track of all issues in order to know how may issues have been reported against a ticket. It also helps us in commenting the quantity of code being developed.

Most common bug tracking tools being used today are JIRA and Bugzilla. Jira is a paid tool from Atlassian whereas Bugzilla is a free tool.

Common fields of a bug:
1. Project: Name of project
2. Issue Type: Epic/Story/Task/Subtask/Bug
3. Summary
4. Reporter
5. Description
6. Priority
7. Labels
8. Environment
9. Attachments
10. Assignee
11. Status

A bug tracking tool like JIRA also helps in creating User Stories, Sprint planning, Task estimation, Calculating Spillovers, Generating burndown charts on sprint closure.

A bug tracking tool itself is a process and helps in process adherence and provides a clear visibility of deliverables.